Ergo Chat - Privacy Policy

Last updated: August 24, 2024

1. Introduction

Welcome to Ergo Chat ("we," "our," or "us"). Ergo Chat is a service provided by ERGO LLC, a New Mexico limited liability company. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Ergo Chat service ("Service"), which is accessible via:

1. A Chrome extension
2. A web application
3. The Searchergo API

By accessing or using our Service through any of these methods, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide when using our Service, including but not limited to:

• Account information (e.g., name, email address, username)
• Profile information
• Communication content
• Any other information you choose to provide

2.2 Automatically Collected Information

We may automatically collect certain information when you use our Service, including:

• Device information (e.g., IP address, browser type, operating system)
• Usage data (e.g., features used, time spent on the Service)
• Location information
• Cookies and similar technologies

2.3 Chrome Extension-Specific Data

When you use our Chrome extension, we may collect additional data such as:

• Browsing history related to the functionality of Ergo Chat
• Extension settings and preferences

2.4 Web Application-Specific Data

Our web application may collect:

• Login information
• User preferences and settings

2.5 Searchergo API-Specific Data

When you interact with our Service via the Searchergo API, we may collect:

• API usage data
• Query information

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our Service across all platforms (Chrome extension, web application, and API)
• Improving and personalizing user experience
• Analyzing usage patterns and trends
• Communicating with you about our Service
• Ensuring the security and integrity of our Service
• Complying with legal obligations
• Enhancing the functionality of our Chrome extension
• Optimizing our web application performance
• Monitoring and improving our API services

4. Data Storage and Transfer

Ergo Chat is a cloud-native application that utilizes various third-party cloud services for hosting and data processing. By using our Service, you acknowledge and agree that:

• Your data may be stored and processed on servers located in the United States or other countries.
• Your data may be transmitted to or processed in the United States.
• Your data may not be stored or processed within the European Union (EU).

5. Third-Party Services

We may use third-party services to support various aspects of our Service, including but not limited to:

• Cloud hosting providers
• Analytics services
• Customer support tools
• Payment processors
• Browser extension platforms (e.g., Chrome Web Store)
• API management and monitoring tools

These third-party services may have access to your personal information as required to perform their functions. We encourage you to review the privacy policies of these third-party services.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

• Accessing your data
• Correcting inaccurate data
• Deleting your data
• Objecting to or restricting certain processing activities
• Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ERGO LLC
Email: contact@searchergo.com

By using our Service through any of the provided methods (Chrome extension, web application, or Searchergo API), you acknowledge that you have read and understood this Privacy Policy and agree to its terms.